LMD does business on the web. I am very grateful for all the support I have received through the years. I recognized that some are very excited to be able to purchase products from my site. But I need to protect LMD. We respect to our Law Enforcement, LMD will not sell to minors.
Liong Mah Design Production Knives-Non CRKT
I strive to make available the best products. I am constantly trying to make them better. I do recognize that I am not perfect and stuff happens. Here at LMD, I spend countless hours on each design. And work with manufacturers, machine shops to be able to offer these products. Everything that I ship out has been inspected and pass my quality control and the quality controls of the shop. My products have a lot hand work into them. Some have used the term "Custom Quality" There will be differences between each one. I want you to enjoy my products from the moment you received them to when ever you decide to trade, sell or pass it along to your children, but there is only so much that I can cover under our warranty.
When you receive your order from me and find that my knife is not working correctly please contact me by sending an email describing the issue. Send the emails to: firstname.lastname@example.org
When you receive your product and decide not to keep it-You can return it to me. You have to email me right away- email@example.com I will authorize you to ship it back. You have 3 days to ship. Please make sure that the product is protected whether that is in a padded case, bubble wrap. Make sure the package is seal properly. LMD is not responsible for damage or loss.
Please include a note with your full name, address, phone number, email address where we can reach you to address the issue for return.
When I receive the product I will inspect it. Your product have to be in NEW condition with no wear for a Refund less 10% restocking fee and shipping.
I will use USPS Priority Mail with tracking for my shipping. Unless you request another shipping service. There will be a difference in price.
We cannot be responsible for items that are shipped Internationally. We will use USPS for the shipment of these packages.
Policies: Buying, Warranty, Returns and Shipping